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CWS Lifting and Safety Limited are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect will be processed by us. 


Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).


Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


1.Who are we?

This privacy policy applies to CWS Lifting and Safety Limited.


2. The purpose(s) of processing your personal data

To provide our services we need to collect the following data:

  • Company Names

  • Company addresses

  • Individual employee names

  • Contact Phone numbers

  • Contact fax numbers

  • Email address

  • Customer details for deliveries / contact purposes

  • Bank details (processing payments only)


Your personal data will be treated as strictly confidential, and will be shared only with CWS Lifting and Safety Ltd.


3. Third parties


We will never sell your information to 3rd Parties or freely transmit your data. We may send your data to 3rd parties for the purposes of courier services or credit checks.

4. How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary which is the lifetime of our relationship. After this period your personal information will be destroyed securely.


5. Providing us with your personal data

You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so will have the following consequences: CWS will not able to carry out onsite services, the processing of invoice’s, making payments to your account.


6. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;

  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;

  • The right to request your personal data is erased where it is no longer necessary to retain such data;

  • [The right to withdraw your consent to the processing at any time, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA];

  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);

  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.

  • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).


If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.


7.Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on the website and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


8.How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact us on 0117 941 5306

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

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